Returns & Exchanges

At Pup Ring, we want you and your furry friend to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags and protective materials are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.